Terms & Conditions

1. Acceptance of Terms

By downloading, installing, or using the ClosetMonkey AI application and any related services (collectively, the “Service”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and ClosetMonkey AI (“Company,” “we,” “us,” or “our”), a company headquartered at 1888 Century Park East, Suite 1700, Los Angeles, CA 90067.

2. Description of Service

ClosetMonkey AI is a wardrobe management platform that helps users digitally organize their clothing, receive AI-powered daily outfit suggestions, and track wardrobe usage. The Service includes our mobile application, web application, kiosk software, and any associated features or integrations.

Depending on the features you choose to use, the Service may also let you connect a read-only calendar, track wear history and daily outfit usage, create avatars for virtual try-on, connect a participating cleaner account, or use optional consent-based face recognition in supported kiosk or household experiences.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Account Registration

To use the Service, you must create an account. You agree to:

• Provide accurate and complete registration information
• Provide a valid email address and, where requested, a valid mobile phone number that you control
• Keep your password secure and confidential
• Be responsible for all activity that occurs under your account
• Notify us immediately of any unauthorized use of your account at support@closetmonkey.ai

You must be at least 13 years old (or 16 in the EEA) to create an account. By registering, you represent that you meet this age requirement.

4. SMS Terms and Mobile Messaging

By providing your mobile phone number and opting into ClosetMonkey AI text messaging, you consent to receive transactional text messages from us, including one-time verification codes, login verification codes, account recovery messages, and account security alerts.

• Message frequency varies based on your use of the Service.
• Message and data rates may apply.
• Reply HELP for help or contact support@closetmonkey.ai.
• Reply STOP to unsubscribe from text messages when applicable.
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive transactional text messages is not a condition of purchasing any goods or services.

If we use your phone number to identify a matching participating dry cleaner account, any linked cleaner data remains subject to these Terms and our Privacy Policy.

5. Connected Services and Contextual Features

If you choose to connect supported third-party services, such as Google Calendar or a participating cleaner account, you authorize us to access and use the information needed to provide the connected experience you requested.

• Calendar connections are read-only and are used to help personalize outfit planning, timing, location context, and audience-aware recommendations.
• Calendar events may include attendee names or email addresses, which we may use inside your account to support meeting or audience context.
• Cleaner integrations may import order, inventory, pickup, delivery, or alteration data associated with your connected cleaner account.
• Daily wear tracking may record when you wore an item or outfit, wear counts, last-worn dates, and optional notes or contextual feedback you choose to provide.

6. Subscriptions and Payment

ClosetMonkey AI may offer free and paid subscription tiers. Paid features will be clearly labeled and priced at the time of purchase.

• Subscriptions automatically renew unless cancelled before the renewal date.
• You may cancel your subscription at any time through your account settings or the applicable app store.
• Refunds are handled in accordance with the applicable app store's refund policy (Apple App Store or Google Play).
• We reserve the right to change pricing with at least 30 days' notice to active subscribers.

7. User Content

“User Content” means any photos, images, descriptions, notes, or other data you upload or input into the Service.

You retain ownership of your User Content. By uploading it, you grant us a limited, non-exclusive, worldwide license to store, process, and display your content solely to provide and improve the Service. We do not claim ownership of your content and will not sell it to third parties.

You are solely responsible for your User Content and represent that:

• You own or have the rights to upload the content
• The content does not violate any third-party rights or applicable laws
• The content does not include images of other people without their consent

If you choose to use avatar-based virtual try-on or optional face-recognition features, you authorize us to process the images and technical data needed to provide those features. Face-recognition features, where available, are optional and subject to your consent.

8. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Upload content that is illegal, harmful, defamatory, or infringes on third-party rights
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use automated scripts or bots to interact with the Service without our written consent
• Resell or commercially exploit the Service without our prior written permission

9. Intellectual Property

All content, features, and functionality of the Service — including but not limited to software, text, graphics, logos, and AI models — are owned by ClosetMonkey AI or its licensors and are protected by applicable intellectual property laws.

These Terms do not grant you any right to use our trademarks, logos, or brand features without our express written permission.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

For clarity, ClosetMonkey AI does not sell your personal information. Our Privacy Policy explains how we use account data, wardrobe content, calendar context, cleaner data, optional avatar or face-recognition data, and wear-history information to operate and improve the Service.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

AI-generated outfit suggestions are recommendations only and do not constitute professional styling advice. We make no guarantees about the accuracy, completeness, or suitability of any suggestions.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOSETMONKEY AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF DATA, PROFITS, OR GOODWILL — ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify and hold harmless ClosetMonkey AI and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your User Content, or your violation of these Terms.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice — including for violations of these Terms.

You may terminate your account at any time by deleting it within the App or by contacting us at support@closetmonkey.ai. Upon termination, your right to use the Service ceases and we will delete your data in accordance with our Privacy Policy.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions. Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in Los Angeles, California — except that either party may seek injunctive relief in a court of competent jurisdiction.

You waive any right to participate in a class-action lawsuit or class-wide arbitration.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last Updated” date. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

17. Contact Us